When you interact with Kolzeh — whether through our website,
phone, or in person — we may collect the following types of
information:
Personal IdentifiersName, date of birth, gender, and profile photo
Contact DetailsPhone number, email address, and postal address
Academic InformationMarks, stream, preferred courses, and college
preferences
Usage DataIP address, browser type, pages visited, and session
duration
We collect this information only with your knowledge and
consent, and only to the extent necessary to provide our
services effectively.
02
How We Use Your Information
The information we collect is used for the following purposes:
To provide personalised college admission recommendations
based on your academic profile and preferences
To connect you with our partner colleges and relevant
counsellors
To schedule and conduct career counselling sessions
To process education loan applications with partner banks
To send you important updates, notifications, and follow-ups
related to your admission journey
To improve our services and website functionality through
anonymous analytics
To comply with applicable legal and regulatory requirements
To send occasional marketing communications, which you may
opt out of at any time
We will never sell your personal information to third
parties for their own commercial purposes. Your data is used
solely to serve you better.
03
Sharing of Information
Kolzeh may share your information in the following limited
circumstances:
Partner Colleges: We share your academic
profile with shortlisted colleges strictly for the purpose
of facilitating your admission.
Financial Institutions: If you apply for an
education loan, relevant information is shared with the
partner bank with your explicit consent.
Service Providers: We may engage trusted
third-party vendors (e.g., SMS or email providers) who
access data solely to perform services on our behalf and are
bound by confidentiality agreements.
Legal Requirements: We may disclose
information if required to do so by law or in response to
valid requests by public authorities.
04
Data Retention
We retain your personal data for as long as is necessary to
fulfil the purposes for which it was collected, including
providing ongoing support and meeting legal obligations.
Typically, student records are retained for a period of up to
5 years from the date of last interaction.
After this period, your data is securely deleted or anonymised
unless required otherwise by applicable law.
You may request deletion of your data at any time (see Your
Rights below), subject to any legal retention requirements we
must comply with.
05
Your Rights
You have the following rights regarding your personal
information held by Kolzeh:
Right to Access: Request a copy of the
personal data we hold about you
Right to Correction: Request correction of
inaccurate or incomplete data
Right to Deletion: Request deletion of your
personal data, subject to legal obligations
Right to Withdraw Consent: Withdraw consent
for marketing communications at any time
Right to Portability: Request transfer of
your data in a commonly used format